At Chaairs, we understand that sometimes plans change. Here's how our cancellation process works:

1. Can I cancel my order?
Yes — you can cancel your order within 12 hours of placing it, as long as it hasn’t been processed or shipped yet.

2. How do I cancel my order?
To request a cancellation, please contact us as soon as possible via:

• Email: support@chaairs.shop

• Phone: +1 540-325-4714

Be sure to include your order number in the message.

3. What if my order has already shipped?
If your order has already been shipped, you will need to wait for it to arrive and then follow our Refund Policy to return the item.

4. When will I get my refund after cancellation?
If your order is successfully cancelled before shipment, we’ll issue a full refund to your original payment method. Refunds typically take 5–10 business days to appear, depending on your bank.